Shipping to Rep. Ireland & N. Ireland is excluded in price listed. (Unless otherwise stated).

Shipping to anywhere outside Ireland can be arranged. Prices vary according to size and weight of goods and destination. Please contact us with a list of products and your address for an on-line delivery quotation.

N.B. Shipping to outside Ireland will require further security information and I.D. to be provided by the cardholder.

Order availability
We will ship products that are in stock within 3-4 working days of receiving your order. We make every effort to ensure that our site has up-to-date information about product availability. If an item is not in stock at the time you place an order, we will send you an e-mail telling you how soon we will be able to ship the order. If you wish to cancel the order you may do so. We will take appropriate steps to reimburse any payment you have made in respect of the product. Please note for clothing, that all items are made to order and we try to have these shipped within 10 working days of your order. We will let you know if there is any delay.

Returns
If you wish to return an unsatisfactory product purchased from us, you may do so within 7 working days of receiving the product. Please include the order number to enable us to trace the order. We will refund the price of the product, less any delivery costs charged, unless the product is defective, in which case we will also refund the initial delivery costs.
Products returned for credit must be in unopened original packaging with no damage to the boxes or equipment. Items returned for credit which have been opened, with any damage to internal packaging/wrapping will be subject to a minimum 15% handling charge. Items returned for credit which have been tested, trialled, or used will be subject to a minimum 25% handling charge. Any items returned with packing missing/damaged or any other contents, such as looms, remote controls, instruction manuals will also be charged to the customer. Any items returned to us within 7 - 28 working days will be subject to a 25% handling charge. Please note for clothing that has been personalised, we check the quality of the item before we ship it. Returns cannot be made for personalised clothing.

Faulty Goods
Any goods returned for credit which are not faulty will be returned to the customer with a minimum €15 carriage charge. Any refund (for non-faulty goods returned within 7 days of purchase) will be subject to a minimum 25% handling charge. Any items missing will also be charged.